Terms Of Use

Terms Of Use

Thank you for visiting AskIn. AskIn Services Private Limited (“AskIn”) (us, we, our, Company or AskIn) is the author and publisher of the internet resource www.askinservices.com (“Website”) on the World Wide Web as well as the software and applications provided by the Company, including but not limited to the software and applications on the Website.

The information provided under this website is available to you (“User” or “You”), solely for information. By using the software and/or availing of the products offered on the website (“Services”), you agree that you are availing of the Services offered by the Company and are bound by the terms and conditions (“Terms”) contained herein below.

The Terms and Conditions serve as a Legal Agreement between you and AskIn Services Private Limited, which shall govern the use of this website and the services offered therein. By accessing this website, or by employing our services, you are deemed to have accepted these terms and conditions. If you do not agree with the terms provided below, you must refrain from using this website as well as the services contained therein.
 You have the discretion to use any or all information from this site for your personal use unless expressly stated therein. You are in no authority to modify, copy, or distribute its contents for public purposes. AskIn Services has the prerogative to deny a user access to the site and to pursue any criminal action if such user has made any modification, or tampering of any kind to the site, its system, security, and information, or has violated client security and privacy by procuring confidential information and/or divulging the same.
We may modify or discontinue any Service, any information or features that form a part of the Website, at any time, with or without notice to you, and liability. 
We reserve the right to undertake all necessary steps to ensure that the security, safety, and integrity of our systems, as well as its user's interests, are and remain, well-protected. Towards this end, we may take various steps to verify and confirm the authenticity, enforceability, and validity of your acts, requests, or information placed by you.
By accessing this Website the User wishes to gain, for its use, more information about the Company and the Services offered by the Company.
We are not sure whether all services providing by us is suitable to you or not and we are not assured of anything product are services offered was and also we are not responsible for any mischief, illegal, miss conduct done by the service provider, and making you or any person should look after it and verify themself before any further actions taken from your side.
We do not respond or warrant that the Website will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions, or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality, or performance of any third-party software that may be used in connection with the Website

Return, Refund, and Cancellation Policies
No returns will be offered on Items / Services that have been delivered without any damages or defects.
If the product is wrongfully delivered (different SKU instead of the SKU mentioned in the order confirmation) or has a genuine quality/manufacturing defect, then we are open to extending a full refund or re-fulfilling your order against the return of the product subject to the fact of such defect being established. 
To report a damage in transit please get in touch with our customer care within 48 hours of delivery (Customer Care Number/email will be provided)
Our customer care team will look into the issue and revert within 48 working hours.
Refunds will be made (i) within 14 working days from the date of receipt of returned goods if the order is already shipped (ii) within 14 working days from the date of cancellation of the order if the order is not yet shipped.
No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are X failed delivery attempts by our shipping agency, and/or the package is refused by the recipient. 
Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement, viz: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)

We understand if the gift does not work for you. Please email us at [email protected] for assistance in returning the item. 
All the above conditions regarding the return of goods apply to the return of gifts as well.
You cannot obtain store credit for a returned gift item; however, we can process a gift exchange for you for another item.

If you have to cancel an order, please do so within 24 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase the required quantity to simplify the transaction.
If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any, and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
All cancellations are subject to a cancellation charge/bank transaction charge of 2.5% of your total order value. 
There are circumstances when the company might have to cancel a particular order.
Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.askinservices.com reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
Although our online stock inventory is programmed to update automatically, www.askinservices.com reserves the right at any time after receipt of your order, to inform you via telephone or email, or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you.
If an order is to be canceled after shipment, the individual return policy of the vendor applies. A return fee is charged by vendors in most cases.